Archive for the ‘IT Service Management’ Category

New Certification for Convergence Technologies Professionals (CompTIA CTP+)

Monday, February 28th, 2011

On Thursday, February 24, 2011 CompTIA announced the release of a new IT certification, the CompTIA Convergence Technologies Professional (CTP+). The CTP+ validates skills and standards-based knowledge in today’s rapidly changing landscape of network convergence products and solutions. The CTP+ certification came about in response to the rapid growth of voice-over-IP telephony, unified communications, web conferencing and related technologies.

The CompTIA CTP+ certification exam covers requirements for analysis, implementation and management of basic data components and voice and multimedia applications, as well as basic problem analysis and resolution for convergent technologies.

Among the topics covered in the exam are:

  • Planning IP networks
  • Wireless networking
  • Voice and telephony services, functions and technologies including protocols, and voice troubleshooting in digital and analog environments
  • Identifying requirements for transporting text, voice, video, modem and fax through a converged solution
  • Identifying security issues for converged networks

Basic Exam Details:

  • Number of questions: 65
  • Length of test: 90 minutes
  • Passing score: 750
  • Language: English
  • Exam code: CN0-201

Though not a prerequisite for CompTIA CTP+ certification, it’s recommended that candidates are CompTIA Network+ certified or have equivalent knowledge as well as 18 to 24 months of work experience in data networking, telephony and other convergence-related technologies.

For more information about the new CompTIA CTP+ visit CompTIA.org.

Learn more about earning a CompTIA certification with PrepLogic’s LearnSmart Online Classroom by calling an account representative at 1-800-418-6789.

Share

Extended Matching – The New Item Type on Microsoft Certification Exams

Friday, February 25th, 2011

Microsoft’s Born to Learn Blog reports a new item typed, called “extended matching”, will soon appear on Microsoft’s certification exams. While still in the process of phasing in this new question type, exactly which Microsoft exams will use extended matching is yet to be determined. And although extended matching is new to Microsoft, it is frequently seen on medical licensure exams. Here’s how extended matching item types work, as explained in the Born to Learn Blog:

Several questions are written using the same set of answer choices, but the list of answer choices is “extended” to include more options than you would see for a typical multiple choice question. In other words, more than four answer choices are presented for each question. The most important piece of information that you need to know about these items is that the same answer choice could be correct for more than one question in the set, and some answer choices may not be the correct answer for any of the questions.

These items appear together on certification exams. They are preceded by a brief introduction and instructions reminding you that an answer might be correct for more than one question or not correct for any. In some ways, this experience is similar to the experience you have when answering case study items–extended matching items with the same set of answer choices appear together on the exam because they are related to each other (i.e., they have the same set of answer choices); however, unlike case study items, these items are not timed separately, and you can return to these items at any point until you submit the exam for scoring.

Microsoft is adding the extended matching item type in order to better assess a candidate’s skills and abilities.  Extended matching requires candidates to understand under what conditions certain actions are correct and when they are not (similar to how a person’s skill would be tested in the real-world). Opposed to traditional multiple choice questions that do not test a candidate’s skill in such a rigorous or practical manner.

Thinking about earning an MCITP certification? PrepLogic offers comprehensive MCITP training in the form of video training courses, study guides, practice exams and audiobooks. Call 1-800-418-6789 to speak with an account representative about affordable, IT certification training.

Share

Competition for Good IT Employees Drives Up Salaries

Thursday, February 3rd, 2011

In a survey by Dice Holdings Inc., a technology and engineering career site, and reported in the Wall Street Journal, the average annual tech salary in Silicon Valley rose 3% in 2010 to an impressive $99,027. In comparison, the national annual tech salary increased by less than 1% to a still impressive $79,384.

“Tom Silver, Dice’s senior vice president of North America, says the biggest demand for hires was for Java programmers, Oracle database experts and network security specialists. An advanced Java programmer in Silicon Valley can garner as much as $107,000 in the region versus $91,000 in other parts of the nation, he says.”

-Local Technology Salaries Lead the Nation“. The Wall Street Journal. 3 February 2011.

Recruiters report quality engineers are in high demand, with even novice engineers commanding $120,000 to $150,000 a year. Project managers are no stranger to these kinds of high-paying salaries. Ali Behnam, founder of Riviera Partners, a recruiting firm for start-ups, says a good project manager can earn a salary of $150,000 a year.

Pay Gains - WSJ

Not such great news for young start-up companies who can’t afford to match these kinds of salaries quite like Facebook Inc. or Zynga Inc. But, fantastic news for all of the hard-working techies! As competition among firms for good employees increases, so too will the price of a “competitive” salary.

Share

Microsoft Learning Adds “Best “Answer Question Type to PRO Level Certification Exams

Monday, January 31st, 2011

Some Microsoft PRO level exams will now incorporate “best” answer type multiple choice questions as part of Microsoft’s Certification Development department’s continuing effort to improve the rigor, quality and real-world relevance of their certification exam questions. Microsoft’s Born to Learn Blog says the difference between a “correct” answer question and a “best” answer question is:

“In a ‘correct’ answer item, only one answer is correct; in a ‘best’ answer item, more than one answer might solve the problem but there is one best solution. “

Here’s what to expect:

  • Best answer items will only appear on PRO level exams where being able to identify the best solution given a set of specific environmental characteristics or constraints is critical to planning, designing, and managing Microsoft technologies in organizations.
  • The best answer will be the solution that takes the least effort, requires the fewest steps, and/or is least costly AND solves the problem. Remember with a best answer choice item, more than one answer will likely solve the problem (others might not), but one answer will be the best solution from a resource (budget, time, people) perspective in that particular situation.
  • The best answer will be the best answer GIVEN THE SITUATION DESCRIBED IN THE QUESTION. It may not be how you would do it in your organization, but it’s how it should be solved given the situation.
  • At this time, only a small proportion of items on any exam will be best answer choice items; although this proportion is likely to increase over time, we are not to the point where every question on a particular exam will be a “best answer” question. Not all PRO exams have best answer questions yet, but we’re working on it.
  • You will know these items when you see them. The question statement will include words such as “best” or “most” (depending what is being asked) that make it clear that the question requires a deeper evaluation to determine the best answer. In addition, the following statement appears following the question: “(More than one answer choice may achieve the goal. Select the BEST answer.)”
  • Most important, the best answer has been vetted by many SMEs who agreed on what the best answer is. The best answer isn’t what Microsoft thinks is the best answer; the best answer is what many SMEs have agreed is the best answer.

- Microsoft Born to Learn Blog

In the market for MCITP training? Check out PrepLogic’s Complete MCITP Cloud Classroom.

Share

The Value of Microsoft Certifications from a Student’s Perspective

Thursday, January 27th, 2011

Soon to graduate students from Canada, South Africa and the United States discuss how certifications distinguish you from the many others out there all applying for the same jobs in this slow-to-hire economy. Hear what these students have to say about the importance of Microsoft certifications:

To learn more about validating your skills with Microsoft certifications or MCITP training give PrepLogic a call at 1-800-418-6789 or check out our Microsoft certification training web page.

Share

IT Hall of Fame Class of 2011

Wednesday, January 26th, 2011

If you know or work with exceptional, hard working and remarkably inventive IT professionals, CompTIA wants to recognize them in the IT Hall of Fame!

The deadline to nominate an individual or group for the IT Hall of Fame Class of 2011 is Tuesday, February 1st. Only 6 days away!

The IT Hall of Fame consists of two wings: the IT Channel Wing for individuals who have made outstanding contributions or provided outstanding service to the IT channel; and the IT Innovators Wing, recognizing individuals responsible for outstanding technology innovations.

Any individual, living or deceased, who has pioneered or uniquely helped the IT channel flourish or who is responsible for a major IT innovation, is eligible for induction.

Criteria for election to the IT Channel Wing include:

• Significant experience in the IT channel
• Innovative product/service or marketing introductions
• Service in an important capacity in or related to the IT channel (e.g. volunteer board position)
• An unimpeachable record of integrity and respect in the channel
• A prominent role in promoting the public’s awareness of the IT channel as a significant and responsible member of the business community

For the IT Innovator Wing, nominee criteria include:

• Creator of a major innovation in IT
• An unimpeachable record of integrity and respect in the industry

All nominees will be considered and voted on by an independent Hall of Fame selection committee. Between two and six individuals or groups will be selected for induction. Inductees for 2011 will be honored at the CompTIA Annual Member Meeting April 7, 2011 in Chicago.

This information was found at http://www.comptia.org/news

To inquire about CompTIA A+, Network+, Security+ and many other CompTIA certifications please give one of our account representatives a call at 1-800- 418-6789.

Share

New Continuing Education Program Available to CompTIA Certified IT Professionals

Friday, January 21st, 2011

Now that CompTIA has enacted its Certification Renewal Policy (effective January 1, 2011) those in IT planning on getting CompTIA A+,  Network+ and/or Security+ certified are probably wondering, “What exactly does this renewal policy entail?” Here’s the rundown…

Anyone CompTIA A+, Network+ or Security+ certified after January 1, 2011 will be required to renew their certification every three years. For all of those anxiety ridden test takers shivering at the thought of taking a certification exam every three years, there is another option. Your certification can be renewed by participating in CompTIA’s Continuing Education Program, which allows individuals to keep their skills current and their certifications up-to-date without retesting.

In order to renew your certification via the continuing education program, you must earn a set amount of “continuing education units (CEUs)”. To renew CompTIA A+ requires 20 CEUs; to renew CompTIA Network+, 30 CEUs; and to renew CompTIA Security+, 50 CEUs.  CompTIA has created a chart of qualifying activities that can earn you CEUs. Generally speaking, these activities consist of a wide array of educational and learning opportunities including:

  • Teaching, lecturing or presenting on relevant industry topics
  • Participating non-degree courses or computer- based training
  • Attending relevant industry conferences and events
  • Publishing articles, white papers, blog posts or books on relevant topics
  • Obtaining other industry certifications
  • Passing the most current exam for your CompTIA certification

For a detailed list of qualified activities see CompTIA Continuing Education Qualified Activities Chart.

The CompTIA Continuing Education Program uses a Web-based system linked to the existing database that CompTIA certification holders use. Once you’ve enrolled in the program, you can submit continuing education units and track your status online as you work toward your target CEU amount. As part of the ongoing audit process, subject matter experts will review activity submissions to ensure what is being completed is relevant to your continuing education program level, demonstrating knowledge equal to or above your current certifications.

There is a small fee required of participants in the CompTIA Continuing Education Program. CompTIA explains the annual maintenance fee offsets the costs associated for the administration and hosting of the continuing education program and system. The annual fee is $25 for CompTIA A+ certified individuals or $49 for CompTIA Network+ or CompTIA Security+ certified individuals.

For more in depth information about CompTIA’s Continuing Education Program, visit http://www.comptia.org/.

PrepLogic offers CompTIA A+, Network+ and Security+ computer-based-training, Mega Guides, Practice Exams and Audiobooks. Call 1-800-418-6789 to speak with an account representative about becoming CompTIA certified.

Share

What Happened to CompTIA’s “Good for Life” Certifications?

Thursday, January 20th, 2011

January 1, 2011 marked a new era for three of the most popular CompTIA certifications. Falling in line with many other major IT certification vendors, CompTIA has put an expiration date on their A+, Network+ and Security+ certifications. Effective January 1, 2011 all CompTIA A+, Network+ and Security+ certifications will be valid for three years from the date the candidate is certified. After three years, the certification must be renewed.  Gone are the days of being “certified for life”…at least for those IT pros certified after January 1, 2011.

If you are one of the many techies who earned a “lifetime” CompTIA certification prior to January 1, 2011, you have not been bamboozled. The new renewal policy does not affect those individuals who were certified prior to 2011. All individuals certified on or before December 31, 2010 will retain their “certified for life” status. So what’s the catch? There is no catch…per say. But there is a difference between a person’s certificate who certified before 2011 and a person who certifies now, in 2011.

Anyone certified before 2011 will have no valid through date on their certificate or certificate holder CompTIA ID card. Anyone certified on or after January 1, 2011 will receive a certificate and certificate holder CompTIA ID card with an expiration date, along with a “ce” notation.  The ce notation denotes the new CompTIA Continuing Education (CE) Program associated with the renewal program and signifies that the certification will expire three years from the date certified.

If you are planning on getting CompTIA A+, Network+ or Security+ certified, there is an alternative to taking a new exam every three years. The certification renewal policy includes the continuing education component that allows certified individuals to renew their certifications by earning continuing education units, opposed to retaking the most current version of the CompTIA A+, Network+ or Security+ every three years.  CompTIA.org reports, “The CompTIA Continuing Education (CE) Program has been designed to allow individuals a cost-effective method for keeping certifications current through the completion of variety of activities that demonstrate relevant industry knowledge.” (Look for more on CompTIA’s Continuing Education Program in a future blog).

What’s the reason for this policy change? Why are CompTIA certifications no longer “good for life?”  CompTIA’s Continuing Education Program and Certification Renewal Policy cites:

The International Organization for Standardization (ISO), an international body which standardizes the procedures used by personnel certification bodies, requires that individuals have a way to renew the currency of their certification on a regular basis. In CompTIA’s case, that renewal will occur every three years.

This change in policy is in line with the practice of other major providers of certifications for IT professionals. In today’s IT environment it’s important for IT professionals to demonstrate that their knowledge and skills are current. CompTIA’s new renewal program is a way to assist those individuals who would like to take advantage of it. Our certification renewal program includes a continuing education component that gives eligible certification holders a range of ways to keep their CompTIA certifications current without necessarily having to take a new exam.

As we all know, technology is ever-evolving and constantly changing. And in order for your certifications to stay relevant in this fast-paced technological world, those certs must reflect that your IT skills have evolved along with technology. And with CompTIA’s A+, Network+ and Security+ continually being updated with new content developed in conjunction  with the latest must-know subject matter, having to renew your certifications will demonstrate to employers that your IT knowledge is up-to-date and pertinent.

Share

Microsoft Certifications in 2010: A Look at the Numbers

Tuesday, January 18th, 2011

Microsoft was busy this past year creating, updating and publishing hundreds of new certification exams.  Here is a quick look at the numbers:

English Exams Published:

  • 4 Microsoft Office exams:
    • MOS: Microsoft Office Word 2010 (77-881)
    • MOS: Microsoft Office Excel 2010 (77-882)
    • MOS: Microsoft Office PowerPoint 2010 (77-883)
    • MOS: Microsoft Office Outlook 2010 (77-884)
  • 7 Microsoft Technical Associate exams:
    • Software Development Fundamentals (98-361)
    • Windows Development Fundamentals (98-362)
    • Web Development Fundamentals (98-363)
    • Database Administration Fundamentals (98-364)
    • Networking Fundamentals (98-366)
    • Security Fundamentals (98-367)
    • Windows Server Administration Fundamentals (98-365)
  • 14 Microsoft Technical Specialist exams – Including:
    • MCTS: SharePoint 2010, Configuration (70-667)
    • MCTS: SharePoint 2010, Application Development (70-573)
    • MCTS: Project Server 2010, Configuration (70-177)
    • MCTS: Bing Maps Platform, Application Development (70-554)
  • 6 Microsoft PRO exams
  • 3 Upgrade exams
  • 8 Microsoft Certified Masters exams
  • 8 Microsoft Dynamics exams
  • 21 beta exams (includes TS, PRO, and MOS betas)

Microsoft’s Born to Learn Blog reports the most popular certifications in 2010 were:

A total of 67 exams were published in English in 2010. And a total of 278 exams were published in 2010 in a variety of languages, including Chinese, Japanese and Portuguese. PrepLogic offers high-quality training for over 80 Microsoft certifications, including LearnSmart Video Training, Mega Guides, Practice Exams and Audiobooks. If you have any questions about earning an MCITP certification or any Microsoft exam or certification,our career counselors would be more than happy to help! Give us a call at 1-800-418-6789.

Share

International Project Management Day

Thursday, November 4th, 2010

For all of you project managers and aspiring project managers, it’s a day of celebration! Today, November 4, 2010 is International Project Management day. International Project Management day was established in order to praise and give recognition to all of the dedicated and hard working project managers out there. Project management and project planning skills are highly marketable and always in demand by hiring companies.

In honor of this day, CompTIA is giving a %15 discount on the CompTIA Project+ exam.  For those of you who are planning on earning a CompTIA Project+, there is no better time than today to sign up! For more information, please visit the CompTIA website.

PrepLogic offers CompTIA Project + training and PMP training.

So here’s to you project managers!  We appreciate all that you do!

Share