LearnSmart Training Blog

Guarantees are all about confidence. The reason a company offers you a guarantee is to ensure you that there are no risks when you make a purchase. With a good guarantee, you either get the product/service that you want, or you get your money back. Either way, you win. As an IT training provider, our guarantees have to give you the security and confidence that our training products will meet your needs and will give you the IT skills you want. And we have to give you enough time to try the product, because with IT training it may take weeks or months for you to find out if the product works or not.

PrepLogic and Train Signal both offer you guarantees to make you feel secure about your IT training purchase. Let’s take a closer look at these guarantees and see which program does the best job ensuring your satisfaction.

When you buy from PrepLogic, you get not just one, but TWO separate guarantees. First off, PrepLogic gives you a 30-Day Money Back Guarantee. If you’re not satisfied with your purchase within the first 30 days for ANY reason, we’ll give you your money back. Even if you haven’t opened it or used it. Doesn’t matter. The full amount of your purchase is eligible (minus a small processing fee). There’s no buyer’s remorse when you’ve got PrepLogic’s Money Back Guarantee.

Train Signal offers a guarantee program, too. It’s good for 90 days, but there’s a limit on how much they’ll guarantee. The money back guarantee only applies up to $397. At PrepLogic, your entire purchase is covered, whether it’s $300 or $3,000. We want you to feel confident on any purchase, especially those that represent a larger investment for you.

In addition to the Money Back Guarantee, PrepLogic offers the Pass Guarantee. Not only do we guarantee you’ll be satisfied, but we guarantee you’ll pass your exam, too. Train Signal doesn’t have a similar guarantee. Our Pass Guarantee stays in effect for a full 180 days after you purchase your training. With Train Signal, you’re out of luck totally after 90 days. We know that people aren’t always able to get ready for their test right away. Our customers have jobs and school and families, after all. So we give you six months to get ready for your test, without having to worry about whether your training is going to work.

When you’re talking about guarantees, there’s a difference between a company that’s just hedging their bets and a company that’s sincerely backing up their promises. Train Signal only covers a portion of their training for a portion of the time. PrepLogic truly knows your needs and gives you the guarantee you need to be confident. Now who are you going to trust when it comes to your money and your career?

If you have questions about our Money Back Guarantee, Pass Guarantee or any of our training products and programs give us a call. 1-800-418-6789. Talk to you soon.

For more than 12 years, one of our top priorities has been to give you the assurance you need to be confident in our training. To earn your trust, we let you try our products for free through our demos and previews. We also give you a shot to try our complete training packages at no risk for 30 days, so you can get a taste of the real thing before you buy.

Another important way we earn your trust is with our guarantee programs. We offer a 30-Day Money Back Guarantee and a Pass Guarantee. It’s important that we offer both, because they’re very different. The Money Back Guarantee states that if for any reason you’re unsatisfied with your PrepLogic training products, we’ll refund your money. Now that’s a great way to ensure we make a good first impression. But it’s more meaningful for us to help you pass your exam. That’s where the Pass Guarantee comes in. Our Pass Guarantee states that if you use PrepLogic training for your exam, then you’ll pass that exam the first time. If you don’t, we’ll give you the money you paid to train for that exam back.

We’re not the only team to offer a Pass Guarantee, so today we’re going to compare our Pass Guarantee with one our competitors, Transcender, so you can decide whom you’d rather trust for your IT career training.

At first glance, both guarantees are pretty similar. Both PrepLogic and Transcender offer Pass Guarantees. Both programs offer to refund your money if you don’t pass your exam the first time. But that’s where the similarities end.

PrepLogic gives you more time to train. Our Pass Guarantee is available for 180 days, Transcender’s is only available for 90 days. That gives you twice as much time to train and get ready for your exam. PrepLogic doesn’t force you to rush your training to get in before the deadline, or leave you out in the cold on Day 91. We know that you have other priorities in life, and sometimes you can’t get ready for your exam as quickly as you like. We want you to be confident you’ll pass, even if your training goes longer than you expected.

PrepLogic guarantees more products than Transcender. Our Pass Guarantee covers every training product you purchased from PrepLogic for your exam. That includes LearnSmart Video Training, practice exams, audio training, Printables, Mega Guides… everything. Transcender’s guarantee only covers practice exams. We ask you to trust our full line of products, so we should guarantee our full line of products. And that’s what we do. If you fail your exam, we’ll refund your money for everything you used for your exam.

PrepLogic also doesn’t require you to return anything. Transcender forces you to ship back your CDs on your own dime. We don’t want to put you through any extra burden, so we avoid all of the hassle and expense of returning products. Simply send in your request with your failing score report, and that’s it.

Clearly PrepLogic’s offer is better. But don’t take our word for it. Check each of these programs out for yourself, and come to your own conclusion. Right now, thousands of people are depending on IT career training to help survive in this economy. Are you confident in the training you’ve chosen? Only PrepLogic offers the best products, the best trials and demos and the best guarantees.

If you’d like to learn more about our products and programs, give us a call. 1-800-418-6789. Thanks.