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Posted in Uncategorized

New Release: Network+ N10-006 Series

network-n10-006

View Network+ Course List in our IT Enterprise Catalog List

The Network+ Certification by CompTIA is an international and vendor-neutral certification that has been endorsed and recognized by industry computing manufacturers and organizations. This course provides foundational knowledge of the principles, techniques, and tools needed to successfully prepare for the N10-006 exam.

In this course, you will learn the network infrastructure services for the CompTIA Network+ N10-006 Certification exam. The topics that will be covered include: TCP/IP, Network Infrastructure Services, Troubleshooting Networks, LAN Infrastructures, Advanced Networking Concepts and much more. These courses are paired with a variety of demos and quizzes giving a real world look at some of the concepts that will be discussed.

The Courses listed below are can be taken in any order, as a review of a particular concept or exam domain. However, if you are just becoming familiar with PC operating systems and basic networking, it is recommended that you view the courses sequentially.

Network+ N10-006 Course Series Overview:

As a CompTIA certified Network+ technician you need to be aware of various cable types & connectors, their characteristics, capabilities, and limitations. You’ll also need to understand various connectors that are involved. This course is designed to prepare the student for the Network+ certification. Students will take a look at network standards and the organizations that create them, as well as the importance of standardization. We have paired this course with demos that will help give a visual example of the concepts that will be talked about.

 

LearnSmart is recognized by CompTIA as part of the CompTIA Authorized Partner Program (CAPP).

Our courses qualify as Continuing Education Units (CEUs).

 

Network+ N10-006 Series Course Breakdown:

TCP/IP Fundamentals
Transmission Control Protocol/Internet Protocol is a nonproprietary industry-standard protocol suite that provides communications on networks that support various operating systems and hardware types. The word “suite” implies that there are multiple protocols, as well as tools, that make up TCP/IP. As a network technician, you will need to be familiar with all of these
Topics Covered: TCP/IP Protocol Suite, Addressing, Pv6


Network Infrastructure Services

DHCP handles the automatic assignment of IP addresses and DNS provides name resolution.
Topics Covered: Network Infrastructures, DNS


Understanding Network Devices

Network devices are devices that allow interconnectivity between network nodes. In this section learn topics on the importance of the OSI reference model, and device layer classifications. View demos that give a real world look at several of the concepts that will be discussed.
Topics Covered: Understanding Network Devices, Layer 1, 2, 3 Devices, Switch Protocolos, Additional Network Devices


Cables, Connectors, and Standards
As a network technician you need to be aware of these various cable type, their characteristics, capabilities, and limitations. You also need to understand the various connectors that are involved. Take a closer look at network standards and the organizations that create them, as well as the importance of standardization.
Topics Covered: Standards, Cabling and Connectors


Wide Area Networks and Remote Access

A wide area network (WAN) is a network that spans larger geographical distances and connects multiple local area networks (LANs) together using high-speed communication lines. Watch a variety of demos giving real world examples of the topics that will be discussed.
Topics Covered: Wide Area Networks, Remote Access, Virtual Private Networks


Monitoring and Maintaining Networks

Ongoing monitoring of the network is crucial in order to ensure the continued efficiency of operations. This section is meant to help you answer the following questions: What are some of the things that we should know? Why should we monitor? What should we be looking for? And, what tools are at our disposal in this area?
Topics Covered: Monitoring, Maintaining Networks


Installing, Configuring, and Maintaining WLANs

A wireless local area network uses technology that uses radio waves or infrared light instead of cables in order to connect computers and other devices. In this section, Installing, Configuring, and Maintaining WLANs, we will be looking at the important components that make up wireless technologies. Watch a variety of demos giving real world examples of the topics that will be discussed.
Topics Covered: WLANs, Configuring WLANs


Wide Area Networks and Remote Access

Network security is important regardless of the size of the organization or the type of business. Part of information technology is information security; it is the duty of IT personnel to ensure that corporate assets such as company data, systems, and services are secure. Learn how to identify threats and vulnerabilities, protection techniques and how to implement them, and handling security incidents.
Topics Covered: Network Security Planning, Handling Incidents, Protection Techinques


Network Concepts and Theory

Take an in-depth look at topics that include network terminology, different type of network styles, network models, and topology. Learn about the various network standards with focus on the Open System Interconnection Reference Model. From there this section will cover the concept of change management and its role in network concepts and theory. This lecture will conclude by covering the various processes and documentation that is used to ensure an organization continues to function in an orderly fashion, and will cover the various security practices that will help you when dealing with network devices and technology.
Topics Covered: Network Concepts, Models and Topologies, Standardization, Process and Procedures


Troubleshooting Networks

Troubleshooting is an integral part of the network technician’s daily tasks. Examine the various methods and tools that you will use when you encounter network related issues and learn about the different methods that are used when identifying and resolving issues, as well as the various tools that you will have at your disposal to counter the different types of issues that arise in today’s environments. Understand the various issues that they might face as a Network technician through paired demos.
Topics Covered: Troubleshooting Methodology, Troubleshooting Tools, Potential Problems


LAN Infrastructure
Look at what it takes to build a local area network when it comes to all the physical connections that are required. Know the basics of physically installing a local area network, connecting the LAN to the wide area network and discuss responsibilities in that area, and the best practices to follow if you find yourself building LANs from scratch.
Topics Covered: Installing a LAN, Connecting to a WAN


Advanced Networking Concepts

Today’s networks are different than the networks of the past and include technologies that were not present as little as ten years ago. As the industry changes, network technicians must adapt and this , begins by expanding our knowledge to include new technologies. In this section examine a few topics that could be classified as advanced networking concepts.
Topics Covered: Virtualization, Cloud-Based Computing, Unified Communications


Test Me-CompTIA Exam Network+ (N10-006

Test your proficiency and comprehension of the content of the CompTIA’s N10-006 Exam with the Test Me: Network+ section. You’ll demonstrate your proficiency in the principles, concepts, and tools used in completing the Network+ Certification. Test Me provides you with a collection of questions based on the instructions that you have received throughout the Network+ series. This gives you the opportunity to prove your comprehension and understanding of the various concepts that you have seen throughout this series, as well as the chance to test your knowledge on the various concepts of Network+.

Network+ N10-006 Series Includes:

  • 24/7 Access
  • 13 CompTIA Authorized Courses
  • 20+ Hours of Training
  • CompTIA Authorized Partner
  • New 2015 Certification Standards
  • Certificate of Completion/Mastery
  • Post Assessment
  • Supplemental Materials
  • Closed Captioning
  • Social Learning Enabled
  • Digital Note Taking
  • Final Test
  • BookShelf:
    • Presentation Slides
    • Crossword Puzzles
    • Flash Cards
    • Quiz Questions
    • Word Search and Match

 

Network_Bookshelf

 

 

Posted in New Releases

Successful Usage: “Carrot & Stick”

Tips for Successful Usage: “Carrot & The Stick”

Increase Employment Training with an eLearning Incentive Program

How are you going to get your employees to take advantage of their eLearning? By utilizing a successful eLearning incentive program through the balance of “carrot” incentives and “stick” follow-up so that you can get your target users, your employees, to “buy-in”.

With more employment training and usage your ROI will automatically increase.

By understanding the way your employee works and thinks is key to provide the right balance of “carrot” incentives and “stick” motivators & follow through.

Carrot Incentives

Through “carrot” incentives you will promote the change of behavior that is desired. What can you as management introduce into the life of your employees that will elicit a change in their behavior so they will adopt eLearning.

Some categories and examples of common incentives include:

  • Recognition – Proclamation of an individual (or team) achievement

  • The purpose behind recognition is to enhance the employee self-esteem because they performed an action (using eLearning in this case) that you, as management, want!
  • Recognition is not always public. Recognition can come in the form of acknowledgement and understanding. In the spirit of taking ownership of your corporate training results, consider your own corporate culture to determine what manners ofrecognition will be effective. Employee communication will be key in determining these.

Here are some example carrot incentives:

    • Allotting time on the clock for training
    • Allotting hardware and amenities for training
    • Public display of progress; temperature chart
    • Awards or honors posted in the office
  • Money – Cash incentives

  • Gift-cards & bonuses
  • Reimburse employee if they pass the Exam or earn the Certification
  • Goods – Offering a physical product

  • First prize a Cadillac, Second prize a set of steak knives…
  • Company will pay for the Exam/Certification itself – after your employees complete the series lectures and gain their Certificate of Mastery from LearnSmart
  • Services – An interesting option that can include luxury services or privileges

    • Give your employees a 1/2 day off on Fridays if they complete their weekly tasks. ​​ ​

  • Status – Providing a personal incentive of growth and achievement

  • Promotions, honorary titles, incremental awards

Communication is the key aspect during the conception and implementation of your eLearning incentive program. When identifying the main types of incentives that are valuable to your employees, you must be up front in communicating the “carrot” and when the incentive plan is implemented, it is important that the plan is communicated to the staff.

LearnSmart Training is a product in which you should be telling your employees that you paid for this program, believe it or not, it does cost the company. By utilizing our training as an external motivator, a product, and enhancing it with other internal motivators from our list of common incentives, this will allow you ultimately increase your employees taking advantage of eLearning.

Equally important is that the plan is continually reinforced. Reinforcement is key to the next motivational strategy — the stick.

The Stick Motivation & Follow-through

Developing compliance programs at a company can be a tricky situation. There is a thin line between compliance requirements that encourage employees to meet goals and those that poison and sap the motivation from employees. From the point of view of managers, stick can refer to “sticking with it.”

By understanding the types of motivations that exist, this acts as the stick. As a quick review:

  • External motivation comes from outside sources, such as a boss or a co-worker – Potential sources of external motivation are rewards such as bonuses and recognition programs.

  • Internal motivation comes from within and often originates from an employee’s personal values and needs – The desire to learn a new skill is an example of an internal motivation. As long as the employee wants to learn the new skill for herself, the motivation is internal. Her motivation is not internal if a boss, co-worker or someone she personally knows thinks she should learn the skill.

  • Authority is an accepted source of information, advice;gives the right to control, command, or determine – This can be an authoritarian source such as a law, or as a person, someone in a higher role than you and can invoke external motivations from their authority. While the position itself my be something that internally motivates you to achieve.

Ultimately authority helps direct and influences us based on external and internal motivations. By respecting what motivates us, when following through with the offered “carrot” incentives, the follow-through will prove to be successful.

Let’s take a look at a company that has successfully implemented a “stick” strategy for learning implementation.

Close-Look: P&G Employee Training Standardized Industry Framework

Procter & Gamble (P&G) is a consumer goods conglomerate that is among the world’s oldest, largest and most profitable companies. With 200k employees, employee education and training are a very high priority for the company’s tactical, developmental and annual goals.

Walter Knox is P&G North America Consumer Business Development Capability leader. His responsibility is to foster training for the company and to ensure the function’s development goals are met, he has designed a standardized industry framework of preparation structured around “follow-through and evaluation” — also known as “prep up, step up and follow up.”

According to Knox this framework identifies what it the employee needs to learn in order to deliver successful business results. Based on identifying their needs and understanding what motivates him or her the manager maps out a specific course for learning for the employee. Then the manager follows up and checks up to ensure their learning needs are being met and follows through with varying levels of incentives to establish continuous motivation.

P&G helps make the employee ultimately accountable for their training, which is a wise strategy to follow.

By actively implementing incentives and employee accountability, your company stands a better chance of an adequate adoption and return on training investment.

Posted in Corporate: Tips & Techniques

New CompTIA Network+ Exam Addresses Growth of Software Defined Networks, Heightened Security Preparedness

CompTIA is the leading vendor-neutral certification for networking professionals with over 400,000 people worldwide being CompTIA Network+ certified.

CompTIA Network+ is compliant with ANSI/ISO/IEC 17024 Conformity Assessment, the international standard designed to ensure that certification bodies around the world operate in a consistent, comparable and reliable manner.

Providing network technicians, engineers, administrators, analysts, cable technicians and help desk technicians, and other IT enthusiasts valuable skills, this exam and credential validates that an individual has the knowledge and skills required to troubleshoot, configure and manage today’s networks.

“The days of setting up a network and walking away are long gone. Today’s networks require constant oversight, adjustment and protection,” noted James Stanger, senior director, product management, CompTIA. “We’ve updated our exam to reflect this new reality.”

A new version of Network+ (N10-006) launched on February 28, 2015. CompTIA will retire Network+ exam N10-005 in August 2015.

The new exam has been updated to reflect the current thinking of industry professionals as well as to reflect technologies used today, with a greater emphasis on practical knowledge, especially how to identify and use elements of a network infrastructure. Significant changes include:

  • Additional IPv6 concepts.

  • Emphasis on troubleshooting.

  • Additional security knowledge.

  • Knowledge of how to administer key systems.

The main differences between CompTIA Network+ N10-005 and Network+ N10-006 are the following:

  • Updated terms and technologies in the IT networking field.

  • More hands-on experiences such as installing, configuring, implementing, managing and troubleshooting.

  • Three new topics:

    • Compare and contrast physical security controls.

    • Summarize basic forensic concepts.

    • Summarize safety practices.

CompTIA Network+ (N10-006) exam covers five areas of networks: architecture, operations, security, troubleshooting and industry standards, practices and network theory, covering:

  • Cloud and virtualization

  • Network segmentation using physical and virtual solutions

  • Wireless and mobile support, mobile device management and device security

  • Digital forensics techniques for preserving and securing data

Companies such as Dell, HP, Ricoh, Sharp and Xerox recommend or require CompTIA Network+ for their networking technicians. It is also a technical prerequisite option for IT technicians seeking to join the Apple Consultants Network, and is recognized by the U.S. Department of Defense.

Review Full Public Release StatementNew CompTIA Network+ Exam Addresses Growth of Software Defined Networks, Heightened Security Preparedness

Understand the Specifics: CompTIA Network+: Exam Code N10-006

Posted in News

LearnSmart New Releases Update for November 2014

Find out more about the newest releases that are available in our Knowledge Libraries. To learn more about these courses and LearnSmart Knowledge Libraries, contact a LearnSmart Sales Representative today at 1-800-418-6789.

Designing and Implementing a Server Infrastructure Series
The following courses teach the principles, techniques, and tools you’ll need to successfully prepare for and pass the 70-413 certification exam. You’ll become proficient in the skills needed to deploy and virtualize Windows Server 2012. You’ll also spend time going through demonstrations that will sharpen your required skills to plan and implement a server infrastructure. The topics covered in these courses align with the exam objectives as published by Microsoft. Each exam domain is covered over five courses:

1: Planning and Deploying a Server Infrastructure
Go beyond what you learned for the first three Windows Server 2012 certifications, as you focus on what you need to know to implement Windows Server 2012 in a large scale enterprise. This course is the first in the Microsoft 70-413 series. The goal of this course is to provide you not only with sufficient knowledge to pass the 70-413 exam, but also to allow you to perform well as an enterprise-level administrator. Automation encompasses a large part of the discussions. You’ll also look at the enhancements in virtualization technology that were implemented in Windows Server 2012 and Windows Server 2012 R2, as well as the enhanced features for File and Storage Services. Enterprise data centers can be extremely complex, and difficult to maintain; so spend time gaining an in-depth understanding of how to properly manage a Windows Server 2012 environment.

2: Designing and Implementing Network Infrastructure Services
In this second course of the Microsoft 70-413 certification series, you will look at three of the infrastructure services that are used in enterprise-level networks. They are Dynamic Host Configuration Protocol, the Domain Name System, and Internet Address Management. In studying these services, you will start with a system that’s already set up, and then observe discussions on ways to improve performance and reliability in an enterprise setting. Additionally, you’ll spend time learning about IPAM. In your studies for the 70-412 exam, you were introduced to IPAM, but there was a fairly significant overhaul done in Windows 2012 R2. As such there are a lot of new features to explore. Overall, the material provided in this course is a vital component when designing and implementing a well-functioning Server 2012 network infrastructure.

3: Designing and Implementing Network Access Services
This is the third course in the Microsoft 70-413 certification exam series. You’ll look first at designing a remote access solution, with either a VPN or DirectAccess.  Expanding on that topic, you will study how to design a scalable remote access solution. Then, you’ll find discussions on designing and implementing a Network Access Protection solution. You learned about all of these technologies in your studies for the MCSA certification; so in this course, we’ll focus mostly on the design aspects. Collectively these technologies can provide a network access solution that is secure and highly functional. Overall, you will gain essential skills needed to become a systems administrator.

4: Designing and Implementing Active Directory
Active Directory Domain Services have both a logical and a physical structure. To be a successful systems administrator, you need a thorough understanding of both sides of AD DS. For now, you’ll focus your studies on the design and implementation of the logical structure of Active Directory. Start by looking at the primary components in an AD DS infrastructure, specifically the forest and the domain. You will then learn about the various design decisions that relate to these components, and the steps that are taken to implement them successfully. You will then move on to designing a strategy for Group Policy implementation. Finally, your studies will concentrate on designing a permissions model for Active Directory. Many organizations must delegate authority within the Active Directory infrastructure based on the administrative model. You will observe a few considerations and methods for implementing control model delegation. All in all, the topics taught create the fourth course in the Designing and Implementing a Server Infrastructure series for the Microsoft 70-413 exam.

5: Designing and Implementing Active Directory Physical Topology
Take a look at the physical topology in Active Directory, as in the physical database and the machines on which that physical database is stored – domain controllers. You will study how to design replication to occur consistently and efficiently in an Active Directory environment that contains multiple domain controllers. You will also look at the implementation of domain controllers, specifically focusing on additional options such as global catalog servers and their placement within the organization. Finally, you spend time learning about designing and implementing branch office infrastructures. Branch offices may or may not contain Active Directory domain controllers, and as such will warrant different design considerations. This is the final course in the 70-413 series. With the information gained in this course, along with the other courses in this series, you now have a strong foundation in Designing and Implementing a Windows Server 2012 server infrastructure.

Workforce Generation Series
In the workplace, there is a generational mix where each age group has specific attributes and attitudes. As a manager, it is your responsibility to bridge generational gaps and aid multi-generational teams or departments to function cohesively. Explore each generation’s individuality and how to appropriately interact with them to unite the team. When you understand the basic distinctions of the workforce generations comprising your employed staff, you can begin reaping the benefits by putting that knowledge to good use. Each of these topics is covered over five courses. The first three courses were previously released, and now the final two are available:

Cross-Generational Teams
Cross-generational teams, or those made up of members of different generations, have a unique set of benefits and challenges. Ultimately, as the manager, it is up to you to help ensure that team members are able to work together effectively. In Cross-Generational Teams, you will learn that the characteristics of cross-generational teams parallel the attributes and attitudes of their individual team members: the Silents, Baby Boomers, Gen Xers, and Gen Nexters. The Workforce Generations series is dedicated to understanding each generation’s different behaviors, attitudes, and priorities; this is the fourth course.

Developing Generations
When you understand the basic distinctions of the workforce generations comprising your employed staff, you can begin reaping the benefits by putting that knowledge to good use. It only takes a little conscientious effort to bridge generational gaps before you start experiencing positive results. Developing Generations will show you the benefits of understanding and appreciating the generational mix, as well as the attributes and attitudes that each generation brings into the workplace. The Workforce Generations series is dedicated to understanding each generation’s different behaviors, attitudes, and priorities; this is the final course.

Problem Performance Management Series
Through this series, you will gain substantial insight into why employees and teams have performance problems, the causes of various performance problems, and different methodologies for correcting those performance problems. It is important to remember that, even though some employees may experience performance problems, more often than not, they are still contributing substantially to the organization. Focus on gaining the information and skills you’ll need to effectively handle performance problems in the workplace. Titles included in this series are:

1: Preventing Performance Problems
2: Identifying Performance Problems and Causes
3: Feedback and Counseling
4: Effectively Disciplining Problem Performance

Two new course types were added to the library called Show Me courses and Test Me courses. Show Me courses are a collection of demonstrations providing you with visual instruction on specific tools and industry practices; while, Test Me courses allow you to demonstrate your proficiency in the principles, techniques, and tools needed to prepare for a certification exam. The list below is just the start; there are many more to come. The newest releases in these categories include:

Show Me
Show Me: Planning and Implementing a Server Virtualization Infrastructure
Show Me: Planning and Implementing a Highly Available Infrastructure
Show Me: Managing and Maintaining a Server Infrastructure
Show Me: Designing and Implementing Identity and Access Solutions

Test Me
Test Me: (ISC)2 Exam CISSP
Test Me: Citrix Exam A20
Test Me: Cisco Exam CCNA Wireless 640-722 IUWNE
Test Me: Cisco Exam CCNA Security 640-554 IINS
Test Me: Cisco 200-120 CCNA
Test Me: Microsoft Exam 70-410
Test Me: Microsoft Exam 70-411
Test Me: Microsoft Exam 70-412
Test Me: Microsoft Exam 70-414
Test Me: PMI Exam Project Management Professional (PMP)®
Test Me: CompTIA Exam Network+ N10-005
Test Me: CompTIA Exam A+ 220-801 & 220-802
Test Me: CompTIA Exam Server+ SK0-003

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Posted in New Releases

LearnSmart New Releases Update for October 2014

Our newest releases include courses that introduce you to the tools you’ll need to create jaw-dropping digital illustrations. Learn what it takes to become the next Creative Director for Apple, or how to create higher quality images for marketing purposes. You’ll find these courses available in our Knowledge Libraries.

Adobe Illustrator CS6 Series
Explore the new features offered in Adobe® Illustrator CS6, such as the touch type tool, font search, and CSS extraction. These Illustrator courses will teach you everything you need to know to create vector assets that can be used in any design project, ranging from logos to advertising graphics. You will learn to intuitively combine, edit, and fill shapes directly on their artboard without accessing multiple tools and panels. At the completion of this series, you will be prepared for the Graphic Design and Illustration with Adobe Illustrator CS6 (ACA) exam. Each exam domain is covered over three courses:

1: Illustrator CS6: What’s Inside
This is an introductory course to Adobe Illustrator CS6. As such, you’ll learn how to navigate and customize the new user interface, as well as manipulate the different artboard options. As a refresher, you will take a few minutes watching how to draw basic objects to build the foundation of your graphics project. These are just some of the tools that will allow you to handle your workload more efficiently and effectively. You’ll also spend time observing how to use the tools unique to Illustrator, such as Image Trace, pen and pencil tools, and the perspective grid. In the Image Trace section, you will find demonstrations on how to convert raster images into editable vector images. All in all, topics covered in this course will also help prepare you for the Graphic Design and Illustration with Adobe Illustrator CS6 (ACA) exam.

2: Illustrator CS6: Painting and Drawing Tools
As you learn about color swatches, opacity, and patterns, you are taking a closer look at the painting and drawing tools offered in Illustrator CS6. In Illustrator CS6, the tools available to manipulate and create graphics is limitless. Learn how to change elements in a pattern, change colors, manipulate objects opacity, and work with brushes. As you explore the Pattern Maker feature, you will also find demonstrations on how to add a pattern fill to a stroke with ease. The topics included make up the second course in the Adobe Illustrator CS6 series. Overall, the purpose of these discussions is to provide you with the skills and knowledge necessary to excel in Illustrator CS6, as well as prepare for the Graphic Design and Illustration with Adobe Illustrator CS6 (ACA) exam.

3: Illustrator CS6: Enhancing Your Artwork
This is the final course in the Illustrator CS6 series, dedicated to prepare you for the Graphic Design and Illustration with Adobe Illustrator CS6 (ACA) exam. The topics covered focus on the more advanced features offered by Illustrator to help you create projects for print, video, Web, or other Adobe applications. Enhance your artwork by adding text and transformation effects, as well as by applying vector- or raster-based effects. Along with effects and enhancement tools, you will go through demonstrations on how to save your project in different file formats. Everything you learn here will enable you to create vector assets that can be used to tackle any design project.

To learn more about these offerings and LearnSmart Knowledge Libraries, contact your LearnSmart Sales Representative today at 1-800-418-6789.

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Posted in New Releases

LearnSmart New Releases Update for September 2014

Explore the newest course releases added to LearnSmart Knowledge Libraries. These releases are courses that explore the intricacies to Windows Server 2012 services, Access database tools, as well as the new gadgets in Outlook. Dive into these courses to become a more-efficient professional, or become a certified system administrator.

Microsoft Access Series
Are you wondering what’s changed since Access 2010? Discover Access 2013’s new look and the new web apps feature. You will learn how to design and apply templates for the purpose of web app creation that can be shared with others. Step by step, you are taken through database management focusing on the tools and knowledge needed to design, implement, and sustain a database using Access 2013. Topics covered in this 5-course series will also aid in preparing you for the Microsoft Access Exam 77-424.

1:  Databases, Existing Data and Relational Databases
2:  Create Tables, Modify Fields and Manage Table Relationships
3:  Create, Enhance, Format and Navigate Forms
4:  Create, Modify, and Calculate Queries
5:  Reports and Database Maintenance

Microsoft Outlook Series
Find out how to use Outlook 2013 for all your communication and calendar planning needs. You’ll gain a deeper understanding of the tools you can use to manage your life. Learn everything you need to know to work the tools and features of Outlook 2013 like the calendar and tasks mode. You’ll get into such topics as adding new contacts and groups, navigating between modes, configuring notifications and settings, as well as messaging. With a complete understanding of Outlook’s capabilities, you’ll save yourself time and energy. Furthermore, understanding these topics will prepare you for the Microsoft Outlook Exam 77-423.

1:  Getting Started in Outlook 2013
2:  Message and Contact Management
3:  Time and Task Management

Microsoft’s Implementing an Advanced Server Infrastructure (70-414) Series
The following courses will help prepare you for the Microsoft 70-414 exam, which is part of the MCSE certification. These courses teach the principles, techniques, and tools needed to successfully prepare for and pass the certification exam. This series contains four courses focusing on different aspects of a server infrastructure. The topics covered in these courses align with the exam objectives as published by Microsoft. All in all, you will gain a deeper understanding of the necessary details to planning, configuring, and managing the Windows Server 2012 services.

1:  Managing and Maintaining a Server Infrastructure
2:  Planning and Implementing a Highly Available Infrastructure
3:  Planning and Implementing a Server Virtualization Infrastructure
4:  Planning and Implementing Identity Access Solutions

To learn more about these video trainings and LearnSmart Knowledge Libraries, contact a LearnSmart Sales Representative today at 1-800-418-6789.

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Posted in Uncategorized

LearnSmart New Releases Update for August 2014

Our newest releases include courses that introduce you to the 21st Century workforce, and prepare you to work with the diverse generations found in this workforce. All of these courses are available in our Knowledge Libraries. To learn more about these courses and LearnSmart Knowledge Libraries, contact your LearnSmart Sales Representative today at 1-800-418-6789.

Workforce Generations Series
In the workplace, there is a generational mix where each age group has specific attributes and attitudes. As a manager, it is your responsibility to bridge generational gaps and aid multi-generational teams or departments function cohesively. Explore each generation’s individuality and how to appropriately interact with them to unite the team. When you understand the basic distinctions of the workforce generations comprising your employed staff, you can begin reaping the benefits by putting that knowledge to good use. Each of these topics is covered over five courses:

1: Workforce Generations
At no other time in U.S. history has the workforce been as generationally diverse as it is currently, comprising four distinct age demographics across numerous ethnic and racial lines — the Silent Generation, Baby Boomers, Generation X, and Generation Next. Workforce Generations will teach you about generational behavior in the workplace and how you can leverage the talents and skills of all four generational workforces to boost the motivation, morale, and job performance of everyone in your organization. Additionally, this course is the first course in the Workforce Generations series dedicated to understanding each generation represented in the workplace.

2: Leading Silents and Baby Boomers
For today’s managers, it is essential to understand the unique needs and work habits of the companies’ elder statesmen – the Silent Generation and baby boomers. In this course, you will look at the characteristics of, historical impacts on, and learning styles of both the Silent Generation and baby boomers. You will learn how best to interact with these generations as a means of developing business relationships, the importance of integrating older generations with other employees, and what the future may hold for these knowledgeable and vital contributors to America’s workforce. You will focus on the generational mix between the Silent Generation and the Baby Boomer Generation, as well as the attributes and attitudes that each generation brings into the workplace. This is the second course of the Workforce Generation series, which contains courses dedicated to understanding each generation’s different behaviors, attitudes, and priorities.

3: Leading Generations X and Next
Now that virtually every business has “gone digital,” we are even more reliant upon those who grew up with the technology, and can use it to do more – better and faster than we ever thought imaginable.  In this course, you will see how best to work with Generations X and Next, to establish a workplace environment that is conducive to bringing out the best that they have to offer. In many ways, you have access to tomorrow’s experts today, and that is an opportunity that should not go to waste. This is course 3 in the Workforce Generations series.

Keep your eye out for the last two titles in this series:

4: Cross-Generational Teams
Cross-generational teams, or those made up of members of different generations, have a unique set of benefits and challenges. Ultimately, as the manager, it is up to you to help ensure that team members…

5: Developing Generations
When you understand the basic distinctions of the workforce generations comprising your employed staff, you can begin reaping the benefits by putting that knowledge to good use. It only takes a little conscientious effort to bridge…

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Creating IT Futures through Training

LearnSmart partners with Ricoh in an effort to train veterans using LearnSmart courseware. LearnSmart supplied Ricoh with 200 licenses, valued at over $80,000 in products for IT training. The eLearning training included in the contract will be used by Ricoh to serve veterans through its veteran program.

Ricoh offers an Information Technology program aimed at taking participants through phases of development and equips them with skills and knowledge in areas such as Microsoft Office certifications; web design, cryptography, and mobile app development. Training offered through LearnSmart’s IT Knowledge library also provides real-world experience in leadership and project management. These skills enable veterans to increase their skillset, and thus become more attractive candidates for employment in the information technology industry.

“We have a history of serving veterans” says Jay Gandee, President of LearnSmart. “We’re thrilled to partner with Ricoh to give back to those who’ve served our country.” To support the effort, LearnSmart opened its complete IT library to veterans participating in the program. Director of Brand Development Mark Norris says, “It is extremely important to have access to the information and techniques foundational to your subject area of expertise and pivotal to advancing in your career. This is an excellent opportunity for veterans.”

About LearnSmart
LearnSmart is a worldwide leader in corporate eLearning solutions and offers a full line of IT, project management, HR / compliance, workplace safety, and management & leadership training. Our clients represent a broad range of Fortune 1000 companies, small and medium business, as well as universities, government institutions, and the armed forces. LearnSmart has been recognized with awards including Tampa Bay Fast 50, Innovation of the Year Finalist, and Small Business of the Year Finalist.

About Ricoh
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of approx. 21.7 billion USD.

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LearnSmart Connects With Local Youth Training Organization

For the second time in as many years, LearnSmart is supporting Computer Mentors Group in an effort to “Bridge the Digital Divide” by donating both cash and product. This year LearnSmart is donating over $10,000 in product, plus it is making a cash donation of $2,000. The donation will be used by Computer Mentors Group to support its summer version of the STEM Corps High School Program.

View press release:
http://www.prnewswire.com/news-releases/learnsmart-connects-with-local-youth-training-organization-264978901.html

STEM Corps High School Program is a unique Information Technology program that takes students through phases of development and provides them tools like Microsoft Office certification; skills in web design, videography and mobile app development; and real-world experience in leadership and project management. These skills make students attractive candidates for internships and employment in the Information Technology industry.

STEM Corps is offered as both an after-school and summer program, and has just completed enrollment for the summer program. The youth will use the LearnSmart eLearning system to assist them in obtaining Microsoft Office certifications. They will then continue using the eLearning system to enhance their skills that will be used to accomplish a summer project for other non-profit organizations in the area.  Last summer the projects included two websites, a phone app, a graphical project, and a video for five (5) different non-profit organizations. The program is free and works with youth ages 14 through 18 years of age.

“Supporting youth and the local non-profit community is a natural for us” says Jay Gandee, president of LearnSmart. “For this reason, LearnSmart proudly partners with Computer Mentors Group in their efforts to train the next generation of Information Technology professionals.”  To support the effort, LearnSmart has opened its complete library to the youth and employees of Computer Mentors Group.

“I want to personally thank LearnSmart for the donation” says Ralph Smith director of Computer Mentors Group. “As a non-profit we run a very lean organization and this donation of both eLearning and cash will assist us to be able to help more youth and other non-profit organizations.”

About LearnSmart
LearnSmart is a worldwide leader in corporate eLearning solutions and offers a full line of IT, project management, HR/compliance, workplace safety, and management & leadership training. Our clients represent a broad range of Fortune 1000 companies, small and medium business, as well as universities, government institutions, and the armed forces. LearnSmart has been recognized with awards including Tampa Bay Fast 50, Innovation of the Year Finalist, and Small Business of the Year Finalist. More information about LearnSmart and our latest community involvement can be found at http://www.learnsmartsystems.com

About Computer Mentors Group
Computer Mentors Group, Inc. is a “digital divide” non-profit organization comprised of computer professionals, and others interested in the future job opportunities of disadvantaged youth.  The group’s flagship program is called the STEM Corps High School Program where youth provide service through technology projects for non-profit organizations as a way of learning the technology field.

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